INSURANCE & BILLING

We participate with many major insurance plans and regularly work with a wide range of commercial insurance carriers, Medicare, Medicaid, and managed care plans.

Coverage may vary by plan and provider, so we encourage patients to verify participation and benefits prior to their appointment.

Questions to confirm with your insurance plan may include:

• Is Nephrology Assoc. of Tidewater in-network for my plan?
• Does my visit require a referral or authorization?
• What specialist copay or deductible may apply?
• Are lab services or diagnostic studies covered separately?

Some insurance plans require referrals or prior authorizations before specialty visits or certain services.

Depending on your plan, this may apply to:

• New patient consultations
• Diagnostic testing
• Procedures
• Specialty treatments
• Certain infusion or medication services

Our staff works closely with referring providers and payers to help coordinate these requirements whenever possible.

You may receive statements related to office visits, procedures, or other professional services. If you have questions about a bill, payment options, or statement details, our billing team is available to help.

We can assist with questions regarding:

• Patient statements
• Insurance claim processing
• Copays, deductibles, and balances
• Payment arrangements
• Billing questions or account concerns

To help prepare for your visit, patients may be asked to complete registration and financial forms prior to their appointment.

Please bring:

• Insurance card(s)
• Photo identification
• Referral information, if required
• Medication list
• Any requested forms, records, and Lab results